Careers

Join our team

We are currently seeking talented and motivated individuals to join our team.

Intronis is one of the leading and fastest growing providers of cloud backup service to Managed Service Providers (MSPs). We are always seeking talented and motivated individuals to join our team.

Intronis is currently seeking candidates for the positions listed below. To apply to any of these open positions, please apply directly through the link provided at the end of the Job Description, or email resume and cover letter to jobs@intronis.com.

 


Product Owner

Over the last 10 years, Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of nearly 2000 channel partners service over 35,000 Small Business and we are adding new partners and new end users every day.

This is an amazing opportunity for a Product Owner to join a growing, talented team and make a major impact on the direction of our product. You will have the best of both worlds: join a software startup that has a real product, real customers, and a rock solid financial picture…and the opportunity to work on some cool technology at a company with a ton of growth potential.

The Product Owner will be responsible for managing to the product backlog, requirements, release planning and delivery. This position is ideally suited for a high energy, talented, self-motivated individual.

Qualified Candidates Are/Have:

  • Ability to balance strategy with real-world challenges
  • Organized, outgoing, genuine and team focused
  • Effective interpersonal skills – comfortable working with customers, partners as well as with sales, marketing, account management, technical support and of course engineering
  • Excellent verbal and written communication skills
  • Proven analytical and problem solving ability
  • Passion for excellence – eager to take ownership and drive continuous improvement
  • Thrive under pressure and excel in a fast paced environment

Education/Experience:

  • A Bachelor’s degree
  • 0 – 2 years of experience in a software environment
  • Experience with agile scrum a plus

We pay well, have great benefits, and reward hard work. And we have fun. Interested? Please apply online through our Careers Page.

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Digital Marketing Manager

This new role will sit at the intersection of inbound, web, and outbound campaigns to cost effectively drive qualified leads into the sales funnel. The Digital Marketing Manager will know how to reach a target set of buyers and, once reached, convert those targets into prospects and qualified leads, at scale. You know what it takes to segment, find, connect, and convert. You know how to strategically test performance, optimizing campaigns and delivering results against a predictable cost model. If that sounds like you, we want to hear from you.

Intronis is on the cutting edge of the SaaS cloud storage market, delivering an exceptional customer experience for its channel partners and over 40,000 small businesses around the country. The company is well funded and has had successive quarters of breakout growth, and is transforming the industry with its innovative new flat-rate pricing strategy. Intronis is poised to scale—with your help.

Read on to see if you fit.

Key Priorities:

  • You will optimize our PPC and Retargeting programs, finding the right balance of spending and conversions to scale the program
  • You will scale other digital paid campaigns to deliver a predictable lead flow, while testing innovative new programs to create outsized returns
  • You will manage a regular calendar of webinars, from idea generation, to audience recruitment and follow-on nurturing
  • You will drive scaling the current marketing database with qualified prospects that can be nurtured into sales ready leads
  • You will play a key role driving website traffic and conversions, creating a strong foundation to rapidly test and iterate to drive conversions
  • You are an SEO expert, even in the petting zoo filled with Pandas and Penguins
  • You will harmonize measurement efforts to ensure that programs are delivering against targets and within budget

Qualified Candidates Are:

  • Exceptional digital marketers with a track record of success turning traffic (paid and earned) into leads in a high volume environment, who run A/B tests as a rule, analyze the results and optimize future campaigns based on the results
  • Willing to be unusual, to think way outside the box, and do not allow themselves to be constrained by the typical
  • Born digital and are active on social media
  • Strong partners to Sales and the rest of the organization
  • People who have a keen sense of what works in digital marketing
  • Not afraid to be measured

Education/Experience:

  • 3-5 years’ experience running digital marketing programs at high scale
  • Have direct experience managing PPC efforts
  • Prior experience with WordPress, Marketo, Hubspot and other demand gen tools
  • Have worked for a high scale B2B SaaS technology company with a transactional sales model
  • HTML/PHP coding experience a plus

Interested? Please apply directly through our Careers Page.

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Marketing Manager

Over the last 10 years Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of nearly 2000 channel partners service over 35,000 Small Businesses and we are adding new partners and new end users every day. To fuel this continued growth, we are looking to add a marketing manager to the team. This is a critical new role as we have a major opportunity to help our partners sell more effectively.

Reporting to the CMO, the Marketing Manager will have a solid mix of marketing skills—from content development, to demand generation, to communications—you will enjoy a varied work experience each day. Working closely with the Partner Success team, you will be focused on growing this important customer base.

Intronis is on the cutting edge of the SaaS cloud storage market, delivering an exceptional customer experience for its channel partners. The company is well funded and has had successive quarters of breakout growth, and is transforming the industry with its innovative new flat-rate pricing strategy. Intronis is poised to scale—with your help.

Read on to see if this is the role for you.

Key Priorities:

  • You will develop a comprehensive marketing strategy designed to engage our current and future partners, create awareness and demand for our products and services, and create a positive connection between Intronis and our partners
  • You will support the account management/account development teams in building targeted campaigns
  • You will Work closely with partners on understanding their marketing activities, and provide support and resources as appropriate
  • You will write collateral, blog posts, web content and other types of content as needed to support the partner marketing efforts
  • You will act as a liaison between the Marketing team and Partner Success teams to ensure alignment between prospect and partner facing message
  • You will partner with the Chief Storyteller to ensure that the Partner Success Blog and social media channels are creating active engagement among our partners
  • You will harmonize measurement efforts to ensure that programs are delivering against targets and within budget

Qualified Candidates Are:

  • Exceptional marketers with a track record of creating and executing successful marketing programs that are engaging
  • Strong writers, who enjoy telling a story through a number of different channels
  • Willing to be unusual, to think way outside the box, and do not allow themselves to be constrained by the typical
  • Born digital and are active on social media
  • People who have a keen sense of what works in marketing
  • Not afraid to be measured

Experience:

  • 4-7 years’ experience as part of a high growth marketing team
  • Prior IT Services provider or Digital Agency experience a major plus
  • Have direct experience writing for high volume blog or content teams

Interested? Please apply directly through our Careers Page.

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Sustaining Software Engineer

This is an amazing opportunity for a Software Engineer to join a growing team of talented software developers at Intronis. We are seeking an experienced, talented, self-motivated Sustaining Engineer who has a successful track record utilizing .NET, C#, Object Oriented design and implementation and Web Services.

Working closely with a team of support professionals, developers, QA and other business resources you will work on customer issues and enhancements to our SaaS Backup and Disaster Recovery solution.

Primary Responsibilities:

  • Diagnose and trouble-shoot escalated customer issues and then orchestrate Engineering hot-fix and maintenance release creation and testing
  • Develop and package solutions to customer problems including a way to deploy those solutions in a non-disruptive manner
  • Understand customer requirements and translate them into features/fixes for the application
  • Perform code reviews, bug detection and tracking
  • Contribute to the design, implementation and documentation of ongoing development projects
  • Perform in-depth root cause analysis of customer-reported issues

Required Skills:

  • Bachelor’s degree in Computer Science with 2+ years of commercial software development experience, that includes using C# and .NET in a team environment
  • Strong skills in Object Oriented design and implementation
  • Solid design skills
  • Experience with .NET Remoting and WCF
  • Excellent verbal and written communication skills
  • Desire to learn and develop new skills

Interested? Please apply directly through our Careers Page.

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Technical Writer

The Technical Writer will play a critical role on our Software Development team. You will have the best of both worlds: join a software expansion stage company, that has a real product, real customers and a rock solid financial picture.

You will be creating and writing User Guides, Best Practices documentation and version update documentation for our Cloud-based SaaS BDR solution.

Primary Responsibilities:

  • Working directly with software developers, testers, team members, and business users to produce quality material and document best practices
  • Work with various internal teams including software developers, subject matter experts, business analysts, and project managers to create end user, system requirement, policy and other miscellaneous documentation
  • Create/modify user documentation for a variety of material, including how-to guides and instruction manuals
  • Create and maintain process flow documents and technical design documents
  • Assist the QA team with test case creation and product testing when needed
  • Manage projects and deadlines and be accountable for delivering effective documentation
  • Ability to collate and compile release notes

Required Skills:

  • Bachelor’s degree with 3 years of experience in a software development environment
  • Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers
  • Demonstrated knowledge of commonly used concepts, practices, and procedures within the field of technical writing
  • Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear and convincing way
  • Strong analytical, planning, organizational, and time management skills
  • Ability to work in a dynamic environment

Interested? Please apply directly through our Careers Page.

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Account Executive

Intronis has been growing at a record pace and just recently was named to the 2012 Inc. 5000 list of fastest growing companies. As an active member of the Intronis Sales team you’ll develop and build business with in your assigned territory. The Account Executive is responsible for working with our Regional Sales Directors to help generate and build a pipeline. You will develop relationships with prospects to understand their business objectives and ensure the Intronis value proposition is articulated in the beginning stages of the sales cycle. Your efforts will help generate a growing pipeline and also focus on growing Intronis’ brand awareness. This is an excellent opportunity to advance your sales career and will be a stepping stone to the next sales opportunity at Intronis.

Responsibilities:

  • Exceed monthly individual opportunity quota
  • Accurately forecast your monthly opportunity quota
  • Qualify and develop the business opportunities to build your regional sales pipeline through 75+ calls that are focused on leads generate by our marketing team
  • Effectively communicate and map Intronis’ solutions to your prospects business objectives
  • Support Regional Sales Directors Go to Market Strategy and target account list
  • Understand the competitive landscape in your assigned territory

Qualified candidates for this position are/have:

  • Track record of over-achieving quota in past positions
  • Strong written and verbal communications skills
  • Ability to work in fast-paced team environment
  • Understand how to be structure your day to ensure you complete multiple tasks
  • Comfortable competing against multiple competitors

Education/Experience:

  • 1-2 years of business/sales experience
  • Competent with Salesforce.com and Microsoft Office
  • Bachelor’s Degree required
  • Sales methodology training, preferred

Please submit your resume through our Careers Page at Workforcenow.adp.com.

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Partner Development Manager

Intronis has been growing at a record pace—having been named by industry insiders to numerous fast growth lists, and has been continually lauded for the support we provide our partners. Last year the sales team achieved 118% of our plan and each member made it to our annual Presidents club in the Caribbean.

Want to join our exceptional team? We have a unique opportunity for a seasoned sales professional who is able to engage with prospects and bring them through to close. As an active member of the Intronis Sales team you’ll develop, build, and close business within your assigned territory. You will ensure that your client’s requirements are fully understood and that you can articulate and demonstrate the value we deliver through our partnership.

This is an exciting opportunity to advance your career with a fast paced and highly energized organization that offers outstanding career growth opportunities.

Responsibilities:

  • Become an expert in identifying challenges that our prospective partners face, which can be solved with the Intronis platform
  • Follow up on highly qualified opportunities generated by our Marketing department
  • Meet or exceed your monthly and annual quota
  • Manage your pipeline focusing your efforts around the complex and highly competitive opportunities
  • Attend regional events and conferences
  • Work collaboratively with Marketing and Sales Engineers to execute sales strategy as we introduce enhancements to existing solutions and release new products
  • Embrace new technology that will help you sell more

Qualified candidates for this position are/have:

  • Track record of over-achieving quota in past positions
  • Ability to work in fast paced team environment
  • Confident in competing against multiple competitors
  • Comfortable with an environment that embraces continuous learning

Education/Experience:

  • 3 – 5 years of quota carrying in software or technology sales
  • Sales process training
  • Bachelor’s degree required
  • Competent with CRM tools and Microsoft Office

Please submit your resume through our Careers Page at Workforcenow.adp.com.

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Software Engineer

This is an amazing opportunity for a Software Engineer to join a growing team of talented software developers at Intronis and make a major impact on the technical direction of our product with your knowledge and background in .NET, C#, Object Oriented design and implementation, WCF and Web Services. You will have the best of both worlds: join a software startup in the high-growth cloud market sector that has a real product, real customers, and a rock solid financial picture… and the opportunity to work on some cool technology a company with a ton of growth potential.

We are seeking an experienced, talented, self-motivated software engineer who has a successful track record utilizing .NET, C#, Object Oriented design and implementation, and Web Services. Working closely with a team of analysts, developers, QA, and other business resources you will create a test harness for an existing application, and work on continuously improving and enhancing the primary interface for our growing customer base. We work in a fast-paced, collaborative environment where you will have the opportunity to rotate through research and development, mainline development, and sustaining environments while working with our offshore partners.

Requirements include:

  • 3-6 years of commercial software development experience, including at least 3 years using C# and .NET in a team environment
  • Strong skills in Object Oriented design and implementation
  • Solid design skills
  • Experience with .NET Remoting and WCF
  • Excellent verbal and written communication skills
  • Desire to learn and develop new skills
  • BS or MS in Computer Science or a similar engineering discipline

Nice to haves:

  • Experience with web services (SOAP and REST)
  • Good working knowledge of XML and related technologies
  • Experience with Relational Data Modeling, SQL
  • Experience with virtualization product/platforms such as VMware/vCenter, Hyper-V, and/or VirtualBox and their APIs

Please submit your resume through our Careers Page at Workforcenow.adp.com.

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Entry-level Technical Support Engineer

Over the last 10 years, Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of nearly 2000 channel partners service over 35,000 Small Business and we are adding new partners and new end users every day.

As an Entry-level Technical Support Engineer you will be extensively trained in our product, an industry-leading cloud backup and disaster recovery solution, to provide the highest level of product and technical support to our business partners. Working in a collaborative, supportive environment our Technical Support Engineers also become experts in our industry. From the applications our partners run with our cutting-edge SaaS dashboard to the network configurations deployed with their end-users and the specific needs of their businesses, you will gain deep insight into the MSP ecosystem and apply that knowledge daily in providing rock-solid, reliable support.

Intronis is on the cutting edge of the SaaS cloud storage market, delivering an exceptional customer experience for its channel partners. The company is well funded and has had successive quarters of breakout growth, and is transforming the industry with its innovative new flat-rate pricing strategy. Intronis is poised to scale—with your help.

Skills Required:

Windows operating system/networking knowledge – be familiar with all versions of as well as basic networking such as Mapped Drives. Great problem solving skills in different windows environments, excellent written and oral communication skills, strong customer service experience, and ability to stick with an issue until the root cause is identified and resolved. Extreme patience required when working through items of great importance to our clients.

Responsibilities:

  • Provide exceptional technical support for Intronis partners and customers
  • Escalate and triage any incoming issues that are non-standard
  • “Owning” client issues/tickets from first contact to completion

Qualified candidates for this position are/have:

  • Appreciation for the importance of seeing each customer contact through to completion
  • Fearless application of professional written and oral communication skills
  • Ability to really listen to our customers and convey our commitment to resolving the issue they contacted us about
  • Windows operating system/networking knowledge

Education/Experience:

  • 0-4 years’ experience working within a technical support environment, primarily troubleshooting technical issues relating to windows operating environments
  • Ability to troubleshoot various customer technical issues using remote access
  • Prior experience supporting storage applications a plus, but not required
  • Microsoft Exchange and Microsoft SQL experience a plus, but not required

Please submit your resume through our Careers Page at Workforcenow.adp.com.

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About Intronis:

Intronis offers world-class data protection solutions to the IT channel. The Intronis ECHOplatform securely protects physical and virtual data with native support for Exchange, SQL, VMware, Hyper-V, and physical system images, all through a re-brandable central management console that integrates with major RMM and PSA tools. Offered with a simple fixed storage price for “Unlimited Cloud, Unlimited Local storage,” IT service providers are able to rapidly grow revenue and scale profit. In 2014, the company was recognized as a “Best Channel Vendor” by Business Solutions Magazine and one of the “Top 100 Cloud Computing Vendors” and “Top 20 Coolest Cloud Storage Vendors” by CRN Magazine.

Intronis Cloud Backup and Recovery Blog: blog.intronis.com
Social Channels: Twitter: @IntronisInc | Facebook: intronisonlinebackup | LinkedIn: Intronis Online Backup + Recovery

To apply to any of these open positions, please apply directly through the link provided at the end of the Job Description, or email resume and cover letter to jobs@intronis.com.

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Intronis Offices

  • 100 Apollo Drive
    Chelmsford, MA 01824

Phone Numbers

  • 9AM – 9PM EST, Monday – Friday
  • Phone: (800) 569-0155
  • Phone: (617) 948-5300
  • Fax: (617) 948-5301



Email Address