Careers

Join our team

We are currently seeking talented and motivated individuals to join our team.

Intronis is one of the leading and fastest growing providers of cloud backup service to Managed Service Providers (MSPs). We are always seeking talented and motivated individuals to join our team.

Intronis is currently seeking candidates for the positions listed below. To apply to any of these open positions, please apply directly through the link provided at the end of the Job Description, or email resume and cover letter to jobs@intronis.com.


Solutions Engineer

Intronis has been growing at a record pace—having been named by industry insiders to numerous fast growth lists, and has been continually lauded for the support we provide our partners.

As a Solutions Engineer you will work closely with our Strategic Partner Managers to build and close business nationwide by providing deep technical support for our SaaS, Cloud-based Business Continuity platform during sales calls, product demonstrations and implementations. You will work with our Partners’ technical staff to assess their needs and address questions about Intronis product functionality in discovery and roadmap calls and during installs and upgrades. The Solutions Engineer will also assist our Partners’ technical staff in developing their knowledge of the Intronis ECHOplatform to support day-to-day operations and ahead of new product releases, and provide insight Partners’ technical requirements, new usage patterns and feature requests back to Strategic Partner Managers.

This is an excellent opportunity to advance your career with a fast paced and highly energized organization.

Responsibilities:

  • Provide technical support and insight on discovery and roadmap calls
  • Work with Strategic Partner Managers to align Intronis solutions with Partners’ requirements
  • Work with Strategic Partner Managers to present technical details of Intronis solutions
  • Perform implementations with Intronis Partners’ technical staff
  • Provide technical context in competitive comparison calls
  • Represent Intronis in onsite partner visits and at trade shows (~25% travel required)

Requirements:

  • Ability to work in fast paced team environment
  • Strong understanding of Backup and Disaster Recovery technology, particularly in the Managed IT Services Channel market
  • Experience with scripting technologies such as Powershell, PHP, JavaScript, RESTful API, etc.
  • Experience with ticketing and/or ISTM technology
  • Comfortable competing against multiple competitors
  • Competent with Salesforce.com and Microsoft Office
  • Strong written and verbal communications skills
  • Bachelor’s degree required
  • ~25% travel required

Interested? Please apply directly through our Careers Page.

Back to Top

 


Regional Sales Director

Intronis has been growing at a record pace—having been named by industry insiders to numerous fast growth lists, and has been continually lauded for the support we provide our partners.

As part of the sales team you will ensure that your client’s requirements are fully understood and that you can articulate and demonstrate the value we deliver through our solutions. You will develop, build, and close business nationwide, working with a team of dedicated lead generation and business development professionals. This is an excellent opportunity to advance your career with a fast paced and highly energized organization.

Responsibilities:

  • Implement and execute a Go to Market Strategy for your region
  • Exceed monthly individual and team quotas
  • Manage the existing team pipeline focusing your efforts around the complex and highly competitive opportunities
  • Further qualify and develop the business opportunities in your pipeline that have been generated by your team of Account Executives
  • Accurately forecast your monthly and quarterly business
  • Attend regional events and conferences
  • Effectively communicate and map Intronis’ solutions to your prospects business objectives
  • Demonstrating our solutions via the web
  • Develop your Account Executive team

Requirements:

  • Track record of over-achieving quota in past positions
  • Strong written and verbal communications skills
  • Ability to work in fast paced team environment
  • Comfortable competing against multiple competitors
  • 5 – 7+ years of quota carrying in software or technology sales
  • Sales methodology training
  • Bachelor’s degree required
  • Competent with Salesforce.com and Microsoft Office

Interested? Please apply directly through our Careers Page.

Back to Top

 


Junior Software QA Engineer

This is an excellent opportunity for a Software QA Engineer to join a hot software startup. Working with Intronis, you will be integral to the test and development strategy for the Intronis ECHOPlatform, our SaaS-based Cloud Backup and Disaster Recovery solution, and many new as-a-Service products and features currently in development. You will have the best of both worlds: join a software startup that has a real product, real customers, growing revenue and a rock solid financial picture along with the opportunity to work on cool technology at a company with a ton of growth potential.

This position is ideally suited for a talented, hardworking, energetic person who has excellent communication and technical skills.

Primary Responsibilities:

  • Plan, design, create and execute white-box, black-box and integration test scripts and test plans.
  • Adhere to the QA process and Agile methodology
  • Work with the QA team, software developers and product owners to ensure product quality.
  • Run acceptance tests, verify defects and imbalances reported by outside groups, and validate bug fixes.
  • Monitor the bug tracking database, track all bugs, follow-up on progress toward completion.
  • Produce accurate, clear, reproducible results in bug reports.

Requirements:

  • Bachelor’s degree or equivalent experience
  • 1-4 years of commercial software QA testing experience
  • Experience writing test scripts, test plans and working with project teams
  • Experience with Windows, Virtualization, and Agile Scrum
  • Meticulous attention to detail, process and logical flow for an application
  • Excellent verbal and written communication skills
  • Must show a high technical acumen and a creative mindset
  • Strong teamwork and the ability to quickly learn a must
  • Strong problem solving skills

Interested? Please apply directly through our Careers Page.

Back to Top

 


Technical Support Engineer

We are looking for highly intelligent, organized, and analytic individuals to join a growing team of talented support engineers at Intronis. This team is responsible for providing technical support to Managed IT Service Providers (MSPs) who are reselling our Backup, Disaster Recovery and Business Continuity solutions to Small-to-Medium-size-Businesses (SMBs). Technologies used include Microsoft (Microsoft Servers, Exchange, SQL Server, VSS, Hyper-V, Imaging), VMWare and integration with various proprietary RMM and PSA tools. You must possess strong communication skills and a sense of ownership in the work that you do, be passionate and tenacious about troubleshooting and resolving issues, as well as enjoy interacting with others as you assist them.

This is a phenomenal opportunity for someone who is bright, ambitious and eager to be part of a fast growing technology company. You’ll be working side by side with some of the key software developers in the company and you will have significant opportunities to learn and grow within the organization.

Primary Responsibilities:

  • Provide courteous, efficient, and professional customer service and technical support to business partners via email, phone and chat.
  • Develop and maintain a thorough understanding of Intronis products, deployment, implementation and use within client environments.
  • Understand customer use cases and develop feature requests.
  • Reproduce and troubleshoot customer issues and provide direct assistance and issue resolution.
  • Escalate issues to higher support tiers as necessary.
  • Work with engineering and product management on resolving difficult technical issues.
  • Have a passion for technology and desire to actively and continuously update your technical skills.
  • Identify and suggest improvements to products and documentation including knowledge base articles, technical documents and additional customer support materials.
  • Required skills:

    • Bachelor’s degree with 0-4 years’ experience working with technical issues relating to windows operating environments.
    • Experience with, or exposure, to Microsoft technologies including MS Server, Exchange and SQL Server.
    • Strong listening and communication skills.
    • Good problem solving and customer facing skills

    Interested? Please apply directly through our Careers Page.

    Back to Top

     


    Systems Engineer

    Over the last 10 years Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of nearly 2000 channel partners service over 35,000 small businesses and we are adding new partners and new end users every day. Intronis is on the cutting edge of the SaaS cloud storage market, delivering an exceptional customer experience for its channel partners.

    Intronis is seeking a talented and self-motivated Systems Engineer to join our production operations team. This is a great opportunity to be a member of a team responsible for maintaining and scaling a multi-site high-capacity storage network in the fast growing cloud market. This position plays a pivotal role in assisting and maintaining our network infrastructure, installing systems and servers. You will also be responsible for ensuring the security of our network.

    Responsibilities:

    • Maintain and improve the network infrastructure
    • Setup and support server hardware
    • Install system applications and deploy updates
    • Ensure proper security, monitoring, alerting and reporting for the infrastructure
    • Assist with planning of infrastructure growth
    • Ensure that all projects and infrastructure are properly documented
    • Perform daily maintenance activities
    • Participation in an on-call rotation

    Requirements:

    • Good understanding of network fundamentals
    • Experience with managing network switches and routers
    • Experience with designing and implementing firewall security policies
    • Experience with setting up and troubleshooting server hardware
    • Familiar with Windows and Linux systems
    • 3-5 years of administration experience
    • Bachelor’s Degree in science or engineering, or equivalent

    Interested? Please apply directly through our Careers Page.

    Back to Top

     


    Product Manager

    Over the last 10 years Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of over 2000 channel partners service over 35,000 Small Business and we are adding new partners and new end users every day.

    This is an amazing opportunity for an experienced Product Manager to join a growing, talented team and make a major impact on the direction of our product. You will have the best of both worlds: join a software startup that has a real product, real customers and a rock solid financial picture and the get opportunity to work on some cool technology at a company with a ton of growth potential.

    The Product Manager will be responsible for managing to the product backlog, requirements, release planning and delivery. This position is ideally suited for a high energy, talented, self-motivated individual who loves working in a fast-paced startup environment.

    Requirements:

    • Ability to balance strategy with real-world challenges
    • Organized, outgoing, genuine and team focused
    • Effective interpersonal skills – comfortable working with customers, partners as well as with sales, marketing, account management, technical support and engineering
    • Excellent verbal and written communication skills
    • Proven analytical and problem solving ability
    • Passion for excellence – eager to take ownership and drive continuous improvement
    • Thrive under pressure and excel in a fast paced environment Bachelor’s degree
    • 3 – 5 years of experience in Product management
    • 8+ years in a software development environment
    • Experience with agile scrum

    Interested? Please apply directly through our Careers Page.

    Back to Top

     


    Junior Software Engineer – C#

    This is an amazing opportunity for a Software Engineer to join a growing team of talented software developers at Intronis and make a major impact on the technical direction of our product. You will have the best of both worlds: join a software startup in the high-growth cloud market sector that has a real product, real customers and a rock solid financial picture and the opportunity to work on some cool technology at a company with a ton of growth potential.

    We are seeking talented, self-motivated software engineers who have experience with C#, .NET, Object Oriented design and implementation and Web Services. Working closely with a team of analysts, developers, QA and other business resources you will be continuously improving and enhancing the primary interface for our growing customer base. We work in a fast-paced, collaborative environment where you will have the opportunity to grow and refine your skills while rotating through research and development, mainline development and sustaining environments.

    Responsibilities:

    • 1-5 years software development experience, with C# and .NET focus
    • Strong skills in Object Oriented design and implementation
    • Experience or exposure to .NET Remoting and WCF
    • Excellent verbal and written communication skills
    • BS or MS in Computer Science or a similar engineering discipline

    Interested? Please apply directly through our Careers Page.

    Back to Top

     


    Web Producer

    Over the last 10 years Intronis has transformed the market for cloud based data protection and recovery solutions for small business. Our network of nearly 2,000 channel partners service over 40,000 Small Business and we are adding new partners and new end users every day. Intronis is well-funded with successive quarters of breakout growth and is transforming the industry with its innovative new flat-rate pricing strategy.

    To continue our success, the Intronis Marketing Team is seeking a driven and multi-talented Web Producer or programmer to join our corporate headquarters here in Chelmsford, MA. As Web Producer you will be responsible for development and maintenance of various digital components of Intronis Marketing activities including Web site, graphics, landing pages, Web analytics, Marketing automation, Social Media, video, audio and more.

    As part of a results-oriented, dynamic Marketing team in Intronis’ fast-paced environment, you will be required to work on multiple projects and priorities simultaneously while maintaining high standards in all your multi-media productions and Web coding. We are looking for an energetic, detail-oriented and tech-savvy team player who relishes the challenges of harnessing technology to catalyze Marketing productivity.

    Responsibilities:

    • Provide support and troubleshooting of Intronis websites, applications, forms and landing pages in a highly collaborative environment
    • Produce and publish content in a wide variety of formats including HTML, PDF, images, video, audio and more
    • Update and maintain content, design and functionality of Intronis.com websites and applications
    • Deploy and maintain A/B and multivariate tests to optimize Web site performance
    • Develop new and existing custom web-based solutions in collaboration with digital marketing manager and outsourced developers
    • Keep our Marketing efforts on the cutting edge by researching, installing and maintaining custom and third-party web-based solutions and software
    • Design, develop, troubleshoot and produce website analytic reports
    • Requirements:

      • Bachelor’s degree in Computer Science, Digital Marketing, Communications or a related field
      • 3-5 years of experience managing website content and/or developing or designing for the web
      • Experience designing or editing websites built with HTML/HTML 5, CSS, and JavaScript
      • Experience editing images, videos and audio for multi-media display
      • Experience coding in WordPress or other PHP and MySQL-based CMS
      • Ability to multi-task and maintain high standards with minimal supervision
      • Effective communication and collaboration skills
      • Experience customizing Google or other Web Analytics platform a plus
      • Experience building landing pages in Marketo a plus
      • Experience in UX Design such as wireframes, user flow a plus
      • Experience working with APIs a plus

      Interested? Please apply directly through our Careers Page.

      Back to Top

       


      Senior Database Administrator

      This is an amazing opportunity for a Senior Database Administrator to join a growing team of talented software professionals at Intronis and make a major impact on our product. You will have the best of both worlds: join a software startup in the high-growth cloud market sector that has a real product, real customers, and a rock solid financial picture… and the opportunity to work on some cool technology in a company with a ton of growth potential.

      We are seeking an experienced, talented, self-motivated Senior Database Administrator to help with the development, management, monitoring, and scalability of our database architecture. This person will join a team responsible for our existing MySQL and MongoDB infrastructure and participate in extending this infrastructure to support new product lines.

      Responsibilities:

      • Design and develop database architecture for scalable technical solutions
      • Assist application development with database design considerations, maintain database performance by identifying and resolving production and application development problems
      • Perform database routine maintenance and monitoring, develop strategies and implement solutions for improving database stability and disaster recovery
      • Maintain data integrity and security
      • Support software developers with database operations including the development and tuning of MySQL queries and stored procedures
      • Work with systems engineers to ensure hardware configurations are optimal, support and improve system performance and stability

      Requirements:

      • Minimum 8-10 years of experience in administrating MySQL server and database
      • Bachelor’s Degree in science or engineering, or equivalent experience
      • Strong knowledge of MySQL version 5.1 and above
      • Hands on experience with MySQL multi-master, clustering and replication
      • Demonstrated experience with Open Source environments
      • Experience in Linux shell scripting
      • Excellent analytical, conceptual, and problem-solving abilities
      • Effectively communicate and collaborate cross-functionally and with global teams
      • Proven track record being proactive and taking the initiative to drive forward technical solutions
      • MongoDB experience a plus
      • Experience working in an agile/scrum environment a plus

      Interested? Please apply directly through our Careers Page.

      Back to Top

       


      Software Engineer-Java

      This is an amazing opportunity for a Software Engineer to join a growing team of talented software professionals at Intronis and make a major impact on the technical direction of our product with your knowledge and background in Java design and implementation. You will have the best of both worlds: join a software startup in the high-growth cloud market sector that has a real product, real customers, and a rock solid financial picture… and the opportunity to work on some cool technology in a company with a ton of growth potential.

      We are seeking an experienced, talented, self-motivated Software Engineer who has a successful track record utilizing Java in a services-oriented, enterprise environment. This person will join a team responsible for designing and implementing new cloud-based services. We work in a fast-paced, collaborative, agile environment where you will have the opportunity to rotate through research and development, mainline development, and sustaining environments while working with our offshore partners.

      Requirements:

      • 3-6 years of software development experience, including at least 3 years developing back-end Java applications in a team environment
      • Strong skills in Object Oriented design and implementation
      • Recent mid to back-end development experience within a JavaEE-compliant application server
      • Working experience with Agile Scrum
      • Excellent verbal and written communication skills
      • BS or MS in Computer Science or a similar engineering discipline

      Nice to haves:

      • Experience with JMS and/or AMQP
      • Experience with Spring, CDI or other DI environment
      • Experience with web services (SOAP and REST)
      • Good working knowledge of XML and related technologies
      • Experience with Relational Data Modeling, SQL
      • Experience with virtualization product/platforms such as VMware/vCenter and their APIs
      • Experience working with or integrating with .NET technologies
      • Linux experience

      Interested? Please apply directly through our Careers Page.

      Back to Top

       


      Account Executive

      As an active member of the Intronis Sales team you’ll develop and build business with in your assigned territory. The Account Executive is responsible for working with our Regional Sales Directors to help generate and build a pipeline. You will develop relationships with prospects to understand their business objectives and ensure the Intronis value proposition is articulated in the beginning stages of the sales cycle. Your efforts will help generate a growing pipeline and also focus on growing Intronis’ brand awareness. This is an excellent opportunity to begin or advance your sales career!

      Responsibilities:

      • Exceed monthly individual opportunity quota
      • Accurately forecast your monthly opportunity quota
      • Qualify and develop the business opportunities to build your regional sales pipeline through 75+ calls that are focused on leads generate by our marketing team
      • Effectively communicate and map Intronis’ solutions to your prospects business objectives
      • Support Regional Sales Directors Go to Market Strategy and target account list
      • Understand the competitive landscape in your assigned territory

      Requirements:

      • Strong written and verbal communications skills
      • Ability to work in fast-paced team environment
      • Understand how to be structure your day to ensure you complete multiple tasks
      • Bachelor’s Degree required

      Please submit your resume through our Careers Page.

      Back to Top

       


      About Intronis:

      Intronis offers world-class data protection solutions to the IT channel. The Intronis ECHOplatform securely protects physical and virtual data with native support for Exchange, SQL, VMware, Hyper-V, and physical system images, all through a re-brandable central management console that integrates with major RMM and PSA tools. Offered with a simple fixed storage price for “Unlimited Cloud, Unlimited Local storage,” IT service providers are able to rapidly grow revenue and scale profit. In 2014, the company was recognized as a “Best Channel Vendor” by Business Solutions Magazine and one of the “Top 100 Cloud Computing Vendors” and “Top 20 Coolest Cloud Storage Vendors” by CRN Magazine.

      Intronis Cloud Backup and Recovery Blog: blog.intronis.com
      Social Channels: Twitter: @IntronisInc | Facebook: intronisonlinebackup | LinkedIn: Intronis Online Backup + Recovery

      To apply to any of these open positions, please apply directly through the link provided at the end of the Job Description, or email resume and cover letter to jobs@intronis.com.

Watch the video!

Intronis Offices

  • 100 Apollo Drive
    Chelmsford, MA 01824

Phone Numbers:

  • 9AM – 9PM EST, Monday – Friday
  • Phone: (800) 569-0155
  • Phone: (617) 948-5300
  • Fax: (617) 948-5301

Email Address:

1.800.569.0155