Want to join us? We are always seeking talented and motivated individuals.

Intronis is one of the leading and fastest growing providers of cloud backup service to businesses and home users. We are always seeking talented and motivated individuals to join our team.

Intronis is currently seeking candidates for the following position:

• Account Executive
• Account Manager
• Linux Administrator
• Principal Engineer
• Regional Sales Directors
• Senior Engineer
• Senior QA Automation Engineer
• Software Support Engineer II
• Solutions Engineer

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Account Executive

Launch Your Sales Career with an Amazing Opportunity in Venture Backed High Tech

The Account Executive’s role is to become an expert in generating, prospecting, and qualifying leads, one of the most important components of the sales process. As an active member of the Intronis Sales team the incumbent will be driving opportunities to help build pipeline and drive revenues at Intronis Technologies. This role is an excellent opportunity to prove yourself in a fast paced sales environment, in an expansion stage Software-as-a-Service cloud backup and recovery provider with opportunity for career growth.

Responsibilities:

• Making between 70-90 phone calls per day to IT service providers and following up on incoming leads
• Working closely and collaboratively with your assigned Regional Sales Director and Manager to develop and implement a territory Go to Market Strategy
• Achieve or exceed quarterly individual and team metric/revenue quota
• Qualifying leads by understanding their business needs, goals and evaluating their fit for our solution
• Gain comprehensive understanding of Intronis’ products and the cloud backup industry
• Gain comprehensive knowledge of the IT MSP (Managed Service Provider) environment and how MSPs work

Qualified candidates for this position are/have:

• Highly self-motivated and driven
• High energy and enthusiasm
• Exceptional communication and interpersonal skills
• Strong organizational and follow-up skills
• A passion for technology
• Ability to work well in a team environment
• Experience using CRM software is a plus

Education/Experience:

• Bachelors degree required
• 1-3 years of previous successful sales experience in IT or data backup

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Account Manager

Manage business relationships in our fast growing company.

As part of the Intronis sales team you will ensure effective management of customer accounts within the sales territories which will produce mutually rewarding business outcomes and customer satisfaction. As an active member of the Intronis Sales team you’ll manage business relationships to ensure that your client’s needs and requirements are met to further develop our high standard of satisfaction which drives revenue. With ample opportunity for growth this role is an excellent opportunity to advance your career in sales during an exciting expansion stage for Intronis.

Responsibilities:

• Build and maintain strong relationships within your regional assigned accounts to retain, grow commitment and provide customer resources when needed
• Coordinates with marketing to develop programs to retain and increase customer’s growth rates
• Lead new customers through on-boarding process working closely with our sales and customer support team to ensure successful completion and meeting customer’s expectations
• Conduct strategic account reviews regularly to review service needs and usage trends
• Deliver monthly sales quota and forecast
• Build a growth strategy for our strategic customers
• Efficiently manage time to focus on activities that grow revenue and ensure client satisfaction and contract renewal
• Attend regional customer events and industry conferences

Qualified candidates for this position are/have:

• Previous software sales experience with knowledge of IT MSP channel sales and SaaS driven companies
• Familiarity with consultative selling or solution selling concepts a plus
• Strong oral and written communication skills
• Ability to multi-task and prioritize job requirements
• Team player but able to work under own initiative
• Consistent track record of success in closing business, and creating / managing a robust pipeline

Education/Experience:

• Successful sales track record in software industry
• Knowledge of sales methodologies, processes, and industry knowledge
• BA/BS degree or equivalent, advanced degree highly desirable
• 5-7 years of experience in sales/account management
• Competent with Salesforce.com and Microsoft Office

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Linux Administrator

Intronis is one of the leading and fastest growing providers of cloud backup and recovery to partner resellers and managed service providers. Delivering its service to over 6000 customers worldwide through a network of over 1500 partners, Intronis sells a software service that allows organizations to back up their data and their clients' data to Intronis' remote locations. Intronis is a venture-funded business with significant revenue.

As a member of the Intronis systems team, you will work on a multi-site, high-capacity storage network running our Intronis Cloud Backup and Recovery product. This position plays a pivotal role, as you are part of the team responsible to scale the infrastructure to support fast growth. This role requires prior experience using configuration management tools, such as CFEngine, and monitoring tools, such as Nagios.

Responsibilities

• Support and scale server infrastructure for development, QA and production
• Member of team managing 24-7/always-on, multi-site infrastructure
• Ensure proper security, monitoring, alerting and reporting for the infrastructure
• Assist with capacity planning for all aspects of the infrastructure
• Ensure that all projects and infrastructure are properly documented
• Design, implement and operate a scalable and reliable systems infrastructure supporting fast growth
• Perform daily maintenance activities
• Participation in an on-call rotation

Qualified candidates for this position have:

• Must be strong with configuration management tools like CFEngine
• Experience with Kickstart and PXE for remote installations
• Extensive experience with Red Hat and CentOS Linux servers
• Extensive experience configuring and maintaining storage systems
• Working knowledge of Apache, DHCP, DNS, SMTP, NTP, NFS
• Solid fundamentals in Linux operating systems and prior experience personally managing 100+ Linux servers
• Production MySQL experience
• Experience using virtualization technologies such as VMware
• Working knowledge of firewalls, load balancers and switches
• Strong interpersonal and communication skills

Education/Experience:

• Minimum 7 years of administration experience
• Operational experience in a multi-site data center environment
• Bachelor's Degree in science or engineering, or equivalent experience

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Principal Engineer

This is an amazing opportunity for a Technical Lead / Principal Engineer to join a growing team of talented engineers and make a major impact on the technical direction of our product. You will have the best of both worlds: join a software startup that has a real product, real customers and a rock solid financial picture… and the opportunity to work on some cool technology at a company with a ton of growth potential. You will have the ability to materially contribute to all phases of the software lifecycle, especially design and implementation. And you will have the opportunity to lead as well as code.

This position is ideally suited for an experienced, talented, self-motivated software engineer who has a track record of success as a technical lead, wants a major voice in the direction of our product, and wants to get in on the ground floor of a company that could (will!) pop. This position reports directly to the VP of Engineering.

We pay well, have great benefits, and reward hard work. And we have fun.

Requirements include:

• Extensive knowledge of Virtualization and Storage technologies
• 10+ years of commercial software development experience
• Solid O-O design skills
• Experience with large scale enterprise-level systems
• Proven ability to write technical artifacts (whitepapers as well as designs)
• Excellent verbal and written communication skills
• Passion for elegant designs and technical excellence
• Track record of delivering well-designed, robust and scalable software
• BS or MS in Computer Science or a similar engineering field

Should have a working knowledge of:

• Linux
• File systems
• Networking
• .net framework technologies
• Engineering best practices, especially Agile/SCRUM

Nice to haves:

• Microsoft Exchange 2007+
• Windows Internals
• Volume Shadow Copy

Please send your resume to jobs@intronis.com. And please, no recruiters. Thank you.

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Regional Sales Directors

Intronis has been growing at a record pace and just recently was named to INC 500's 2011 list of fastest growing companies. As an active member of the Intronis Sales team you'll develop, build, and close business with in your assigned territory. As part of the sales team you will ensure that your client's requirements are fully understood and that you can articulate and demonstrate the value we deliver through our solutions. This is an excellent opportunity to advance your career with a fast paced and highly energized organization.

Responsibilities:

• Implement and execute a Go to Market Strategy for your region
• Exceed monthly individual and team quotas
• Manage the existing team pipeline focusing your efforts around the complex and highly competitive opportunities
• Further qualify and develop the business opportunities in your pipeline that have been generated by your team of Account Executives
• Accurately forecast your monthly and quarterly business
• Attend regional events and conferences
• Effectively communicate and map Intronis' solutions to your prospects business objectives
• Demonstrating our solutions via the web
• Develop your Account Executive team

Qualified candidates for this position are/have:

• Track record of over-achieving quota in past positions
• Strong written and verbal communications skills
• Ability to work in fast paced team environment
• Comfortable competing against multiple competitors

Education/Experience:

• 5 - 7+ years of quota carrying in software or technology sales
• Sales methodology training
• Bachelors degree required
• Competent with Salesforce.com and Microsoft Office

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Senior Engineer

This is an amazing opportunity for a Senior Software Engineer to join a growing team of talented engineers and make a major impact on the technical direction of our product. You will have the best of both worlds: join a software startup that has a real product, real customers and a rock solid financial picture… and the opportunity to work on some cool technology at a company with a ton of growth potential. You will have the ability to materially contribute to all phases of the software lifecycle, especially design and implementation. And you will have the opportunity to lead as well as code.

This position is ideally suited for an experienced, talented, self-motivated software engineer who has a track record of success, wants a major voice in the direction of our product, and wants to get in on the ground floor of a company that could (will!) pop. This position reports directly to the VP of Engineering.

We pay well, have great benefits, and reward hard work. And we have fun.

Requirements include:

• 5+ years of commercial SaaS development experience using PHP
• LAMP – Linux/Apache/MySQL/PHP
• Solid O-O design skills, and discipline to write/maintain Unit Tests
• Experience with large scale enterprise-level systems
• Proven ability to write technical artifacts (whitepapers as well as designs)
• Excellent verbal and written communication skills
• Passion for elegant designs and technical excellence
• Track record of delivering well-designed, robust and scalable software
• BS or MS in Computer Science or similar engineering field

Should have a working knowledge of:

• PHPUnit
• "NoSQL" – Couch, Mongo, etc...
• Networking
• Engineering best practices

Nice to haves:

• Knowledge of accounting principles and financial systems
• Working with virtual images (VMWare...)
• .net framework technologies

Please send your resume to jobs@intronis.com. And please, no recruiters. Thank you.

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Senior QA Automation Engineer

Intronis is a cloud provider of backup and disaster recovery services for managed service providers. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the convenience of online account management, and an industry leading technical support team.

Position Summary:

The successful candidate acquire a broad understanding of the client and backend server portions of the product and utilize this knowledge to develop test cases, both automated and manual, which help quantify the product quality. Test case development will cover all major test areas including functional testing, performance, load/stress testing and will include automated regression.

Responsibilities will include (but are not limited to):

• Clearly understand the Intronis end user workflow and define test cases that reflect this vision
• Be a major contributor in defining the next generation distributed automation framework
• Review manual test case repository and contribute to continual coverage improvement
• Execute manual test regression and log results in central test tracking tool
• Creating scalable and reusable automation test cases for .NET rich client and web applications
• Estimate and prioritize tasks and subsequently execute to schedule
• Cross-train and interact successfully with remotely located engineering team members

Related experience:

• 6+ years in Quality Assurance including:
  • 4+ years of test case and test plan design and execution
  • 2+ years with a UI automation tool (QTP, Selenium, Watir, etc.)
  • 2+ years with distributed automated tools and frameworks (TestNG, STAF, PNUnit, etc.)
• Organized and structured scripting skills with relevant script and library samples
• Basic networking (TCP/IP, routing, DNS, DHCP, firewalls, etc.)
• Ability to formulate complex SQL Queries
• Ability to administer Windows Servers in a virtual environment
• CS degree or equivalent

Nice to have experience

• Scripting languages (PHP, PowerShell, etc.)
• Large scale web applications written on the LAMP stack
• XML knowledge
• Highly scalable, fault tolerant web-based services

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Software Support Engineer II

Provide the best customer support and help our partners grow.

Customers are at the heart of all we do. We aspire to exceed our clients’ expectations at every interaction. The Senior Technical Support Specialist is responsible for providing exceptional customer support to Intronis’ growing base of partners and end users. This position will interact with customers via phone, email, and chat as means of providing an enjoyable customer experience. While a large part of this position will be troubleshooting clients’ technical issues as they arise and as they relate to usage of the Intronis platform, the position also entails updating relevant internal and external training documentation, coaching junior technical support specialists, account set up questions, and collaborating across departments to solve a wide variety of customer concerns.

Skills Required:

Windows operating system/networking knowledge – be familiar with all versions of MS Windows from XP through 2008 as well as basic networking such as Mapped Drives. Great problem solving skills in different windows environments, excellent written and oral communication skills, strong customer service experience, and ability to stick with an issue until the root cause is identified and resolved. Extreme patience required when working through items of great importance to our clients.

Responsibilities:

• Provide exceptional technical support for Intronis partners and customers
• Escalate and triage any incoming issues that are non-standard
• Assist with developing training materials for our various stakeholders
• Accurate and consistent use of our ticketing system
• “Owning” client issues/tickets from first contact to completion

Qualified candidates for this position are/have:

• Appreciation for the importance of seeing each customer contact through to completion
• Fearless application of professional written and oral communication skills
• Ability to really listen to our customers and convey our commitment to resolving the issue they contacted us about
• Windows operating system/networking knowledge – be familiar with all versions of MS Windows from XP through 2008 as well as basic networking such as Mapped Drives.

Education/Experience:

• 4 years’ experience working within a technical support environment, primarily troubleshooting technical issues relating to windows operating environments
• Ability to troubleshoot various customer technical issues using remote access
• Prior experience supporting storage applications a plus
• Microsoft Exchange and Microsoft SQL experience a plus, but not required

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Solutions Engineer

Guide our clients to the best technical solution and business.

The Solution Engineer must be able to articulate technology and product positioning to both business and technical users. Solution Engineers are the primary technical resource for the sales force. Solutions Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate.

Responsibilities:

• Responsible for development and delivery of product demonstrations
• Responsible for representing the product to customers and at field events such as conferences, seminars, etc
• Able to respond to functional and technical elements of RFIs/RFPs
• Able to convey customer requirements to Product Management teams
• Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
• Establish and maintain strong relationships throughout the sales cycle

Qualified candidates for this position are/have:

• Organized and self-motivated with a proven track record in software sales and knowledge of technology
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
• Able to eliminate sales obstacles through creative and adaptive approaches

Education/Experience:

• 3-5+ years relevant experience in SaaS or Backup product sales
• 2+ years in backup system administration or customer support, preferred
• Experience and familiarity of online backup a plus
• A B.S. in Computer Science or a related field

About Intronis Technologies:

Intronis is one of the leading and fastest growing providers of cloud backup and recovery to partner resellers and managed service providers. Delivering its service to over 6000 customers worldwide through a network of over 1500 partners, Intronis has been sells a software service that allows organizations to back up their data and their clients’ data to Intronis’ remote locations. Intronis is a venture-funded business with significant revenue.

To apply please send your resume and cover letter to jobs@intronis.com