Exclusive Reports and Information for Selling IT Managed Services

Featured Resources


State of Cloud Backup: MSPs Missing The Mark
Our 2013 State of Cloud Backup study surveyed 350 IT service providers to learn more about how these firms are selling cloud backup services today as well as the type of demand they are seeing from their SMB customers. In this e-book, research firm The 2112 Group presents their findings from the survey, including the surprising fact that 44% of MSPs wait for data breaches before taking action to protect their SMBs. The report also describes best practices on positioning BCDR services to your clients and three steps to put this data into action and increase your recurring revenue. Read this e-book >

Measures of Success in Backup and Recovery

Measures of Success in Backup and Recovery
Of BCDR performance and capability measures, the two that stand out for solution providers are RPO and RTO. MSPs must understand these two key metrics to track and include them in their service-level agreements and put their unique stamp on this critical service. In this tech guide, we will define these two backup measures, how they can be applied in a real-world context, and how solution providers can use them as differentiators in their managed services practices.
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Untangled Solutions: Specialization Leads to Triple Digit Growth
Specializing on the business needs of healthcare providers back in 2010 brought this MSP a marked increase in customer satisfaction. Today, customer referrals are the company’s biggest lead generation tool. Read this case study >


12-Month IT Service Provider Marketing Plan
Download this template, Your 12-Month IT Services Marketing Plan, to create your marketing plan. Using this template will make your planning much easier and faster, so you can back to growing your business.
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The Ultimate Guide to Selling Cloud Backup

The Ultimate Guide to Selling Cloud Backup
Are you considering selling cloud backup? Would you like some ideas on how to sell cloud backup more effectively? If so, read this e-book to gain insight into how to lay the best foundation, win the sale, and develop a top notch, motivated sales team. Download this e-book >

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