Intronis Partner Success

Technical support and so much more!

Our mission is simple; To help our Partners be successful.

We are 100% committed to providing tools and guidance that will help your business generate new revenue and streamline operations.

The Intronis Partner Success organization combines comprehensive onboarding, award-winning technical support, online training and certification, dedicated partner account managers, and a sales and marketing enablement resource hub, to ensure that when you partner with Intronis, you are poised for success.

Intronis Essentials

Intronis Essentials is our online resource hub available exclusively to Partners, designed to enable you to effectively market, sell, and support your Intronis solutions. A continuously developing resource, Essentials is currently comprised of four main areas. These include:

      • Onboarding: Familiarize Partners with the Management Portal,        and the deployment of Intronis using best practices.

      • Intronis University: Free, on demand training resource to        advance your skill sets.

      • Knowledge Base: Hundreds of technical articles that provide        helpful tips on hot topics and answers to FAQs.

      • Partner Toolkit: The Intronis Partner Toolkit is a growing library        of sales and marketing tools, including re-brandable marketing        materials for your use.

When combined with excellent service you’ll receive from the Partner Success team, these tools are guaranteed to transform your experience in providing cloud backup and data protection.

Partner Support

Leverage award-winning technical support from our U.S.-based Partner Support Engineers.

Contact Partner Support for all technical support related issues or usage questions.

1-800-569-0155 (Option 1)

Partner Management

Receive expert solution onboarding and training from our dedicated Partner Management Specialists. Included and recommended for all Intronis Partners!

Contact for contracts, training, and general inquiries.

1-800-569-0155 (Option 2)

For billing inquiries contact a Billing Specialist at 1-800-569-0155 (Opt. 3) or via email at:

Contact Us