Computers are the default storage medium for most businesses and virtually all home users. Because portable media is quickly becoming an outdated and expensive method for safeguarding important data, it is essential to secure critical business assets and personal information with an easy-to-use, automated, cloud backup service. Intronis Cloud Backup and Recovery is a powerful, yet simple-to-use solution for the IT channel. It comes equipped with encryption backup tools previously available only to Fortune 500 companies, but with an interface designed to be used by anyone in any size organization. This proven technology is user-friendly, reliable, ultra-secure and cost-effective. In this white paper, you will learn about the many features of this solution and how it can help protect your clients’ important data.
You already know how crucial it is to back up your clients’ data, but did you know that online backup is also effortless? Intronis Cloud Backup and Recovery aims to make your life easier by providing several user-friendly features including simple installation, automatic backup, off-site storage, scalability, and 24/7 file restoration.
Forget installing drives and changing tapes! Those methods are labor-intensive and can take hours or even days to complete depending upon the size of the business. With Intronis Cloud Backup and Recovery, setting up the solution involves the simple process of signing up online and installing the software on the computer or server. Within minutes, you are backing up files automatically on a schedule of your choice. After the initial backup, subsequent backups take mere minutes to complete because only new or modified files are uploaded.
With Intronis Cloud Backup and Recovery, data backups are completely automatic and you can also manually initiate a backup at any time. Once the software is installed, you will create a backup set.
The backup set is the list of files that you want to backup along with the schedule of when you want the backups to occur. You do not have to select each and every file that you wish to backup because the software includes wizards that make it effortless to choose the files for your backup set.
Intronis Cloud Backup and Recovery allows you to select multiple folders, to exclude certain folders and to choose individual files to backup. Once you finish selecting what to back up, the cloud backup software can calculate how much data you have chosen.
Setting up your secure online data backup service schedule is also very easy. Intronis Cloud Backup and Recovery gives you the option of setting a different start time for each day of the week. You also can choose not to run backups on certain days. Or, you may want to keep the default schedule, which is to backup each night Monday through Friday.
In addition to being able to edit or change a data backup set, you can also set up multiple backup sets. Multiple backup sets are useful, for example, if you want to back up the same files more than once a day or back up certain files daily and other files weekly.
Backup Status Dashboard
The Intronis Partner Portal is equipped with a backup status dashboard that offers managed services providers immediate, real-time visibility into the status of their clients’ backups. From this view, you receive a capsule look at all of your clients’ statuses and are notified of backup failures or warnings as they occur. You can then click through to each account to resolve errors or review additional details. An icon on the dashboard also notifies you if the Intronis backup agent is disconnected, immediately providing visibility into a common root of a failed backup.
With Intronis Cloud Backup and Recovery, all backed up data is automatically transmitted to multiple off-site data centers via a secure Internet channel. If your clients are currently storing backups on portable media, such as tapes or disks, at their home or business, this online method would prevent the loss of data in the event of a natural or man-made disaster such as fire or theft. If clients do bring portable media backups off-site, the Intronis solution eliminates the hassle of having to physically transport backup media to a facility.
Now you will never need to worry about purchasing more hardware to support the growth of your managed services business. With Intronis Cloud Backup and Recovery, you can never run out of storage space. We make it possible for your online storage account to grow with your needs.
File Restoration 24/7
et’s face it — you could have the most powerful and most secure backup method around, but it is useless if you can’t easily recover your files when you need them. That is why we have made restoring files simple and reliable. In fact, you can start restoring your files in seconds with just a few clicks of your mouse.
Restore files when you want, as often as you want. You have the ability to retrieve individual files, revisions of files, entire folders, or backup sets. Or you can recover all of your data files in the event you experience a complete system failure or data loss.
To restore individual items, you can log in to the Intronis Partner Portal, navigate to your customer’s computer, and choose the data you would like to retrieve by clicking on the file name. The data will then be downloaded directly to the customer’s computer, decrypted, and then restored to the original location or another specified location on the system.
In the event of a complete system failure, a full data recovery can be initiated in just minutes. The recovery procedure can be performed on any Windows-based computer — not just the computer where the data was originally backed up. Simply log in to the Intronis Partner Portal, and access the file catalog (the list of all of the files backed up), which will allow the user full control to restore his or her data.
Intronis Cloud Backup and Recovery offers several features that provide maximum security when backing up and archiving data. Files are first packaged to ensure that bandwidth is minimized during transmission. The data is then encrypted (transformed from plain text into nonsensical cipher text) using a unique 256-bit encryption key that you choose to ensure that files cannot be accessed by others.
For added security, each encrypted file is sent over the Internet via a secure channel, and then stored in SSAE-16 certified secure data centers located in the U.S. and Canada. The Intronis web portal includes multiple safeguards to prevent denial of service attacks or portal hacking, and our cloud architecture is built to protect against outside threats. Data in our cloud is stored as generic objects that can only be decrypted and reassembled by our customers’ agent, preventing our data centers from being exploited.
Intronis Cloud Backup and Recovery leverages technology designed to ensure our partners enjoy a high level of data availability. Locally, our Safe Catalog process verifies the integrity of the file list before any backups or restores run to make sure that we are always uploading a valid, reliable copy of your catalog.
Separate scans are also performed at each of our remote data centers to again ensure that your data is completely intact. If we detect even the slightest irregularity in data at rest within a particular data center, we will immediately replace this data with the verified copy stored in our other location.
This is just one of the benefits of working with a cloud backup provider that offers access to multiple data centers, and it is part of the reason why Intronis Cloud Backup and Recovery enjoys an availability rating of 99.999 percent.
Intronis Cloud Backup and Recovery is a secure online data backup that encrypts each file using 256-bit AES encryption technology. When you first configure the software, you will choose a 48 character string that will then be converted into a 256-bit encryption key. Only you will have access to this encryption key. It will never be transmitted over the Internet and it is never stored on our servers. This means that only you can access your backup files. Each file that you back up is encrypted using this key and remains encrypted until you restore it and it returns to your computer. How strong is 256-bit AES encryption? Well, let’s put it this way. In June 2003, 256-AES was approved by the United States National Security Agency (NSA) for use encrypting the U.S. government’s documents classified “TOP SECRET.”
In addition, the software communicates with the Intronis servers using SSL (Secure Socket Layers) technology. This is the same encryption technology used by Internet browsers when a user enters a secured site such as an online bank. As a result, the data is encrypted twice. It is encrypted at all times using the 256-bit AES encryption, and it is encrypted again while it’s being sent over the Internet.
Your clients’ data is stored (in encrypted form) in secure SSAE-16 certified data backup centers, located thousands of miles apart from each other. Each data center has 24/7 monitoring and advanced security measures such as biometric controlled access as well as backup generators and redundant connections to the Internet.
Canadian Data Center
In June of 2013, we added a data center in Montreal to ensure that channel partners in Canada are able to comply with that country’s federal and provincial regulations, which restrict how and where data is managed. Data stored in the Canadian Data Center will never leave that country’s borders and complies with the same strict security requirements as our U.S. data centers.
Intronis has spent a great deal of time and research to bring our customers advanced features that provide optimum functionality for backing up and restoring data. These features include image-based backups, Hyper-V and VMware backup support, Exchange and SQL plugins, multiple file revisions, and logs and reports.
Image-Based Backups for Physical Machines
Image-based backups from Intronis enable partners to safeguard all of their clients’ physical machines from major business continuity threats, such as accidental file deletion, hardware failure, or natural disaster.
The Intronis physical imaging solution allows you to back up entire servers, desktops, or laptops as volume-level images. Supported on Server 2008/R2, Server 2012/R2, Windows 7, and Windows 8, the Intronis solution lets you back up any number of volumes locally or on a network share, and you can send protected images to the Intronis cloud using our file and folder backup tool.
The value of the Intronis physical imaging solution is in its speed. You can back up millions of files in hours, compared to the days it would take to run a similar backup via traditional file and folder solutions. Backups can be run on a recurring-interval or calendar-based schedule and are stored as reverse incrementals.
Intronis also offers flexible restore options. Images are restored as dynamic virtual hard disks (VHD or VHDX) and in a manner compatible with Microsoft Hyper-V. That allows partners to create virtual machines from restored images or mount recovered VHDs in Windows for easy data access. You can also mount backup images as a drive letter or folder. This enables quick and easy file exploration and extraction.
Business Availability with VMware and QuickSpin
The combination of VMware integration and rapid recovery with the QuickSpin disaster recovery feature enables Intronis partners to confidently provide their customers with complete business availability for VMware virtual machines where and when needed. As a leading virtualization platform, VMware provides businesses with the opportunity to conserve computing resources while saving physical space and money through the creation of virtual machines (VMs).
The Intronis VMware backup solution allows you to back up and restore multiple VMs to the cloud, local vault, or both, using a single agent. Intronis VM backups are able to take full system images of your business critical VMs without requiring an agent or software installation on each VM or even on each host.
Features include the use of Change Block Tracking (CBT) for speedier incremental backups, flexible data retention and archiving settings, 256-bit AES encryption for maximum data protection, and support for clustered environments.
The QuickSpin data recovery tool allows MSPs to recover VMware virtual machines on-site in the event of a primary server failure. With QuickSpin, MSPs can perform production or test recoveries with an RPO of 15 minutes.
By utilizing our innovative reverse incremental backup to store historical versions of your VMs, we not only ensure failover in case of a disaster is almost instantaneous, but we can also roll your QuickSpin VMs back to a previous backup with little impact on recovery time. And because QuickSpin is priced on a fixed per-host cost, you don’t have to worry about the number of VMs you have or the number of CPU sockets in your host affecting your bottom line.
Virtual Data Protection with Hyper-V Backup Support
Hyper-V is a popular virtualization hypervisor and a crucial platform for IT solutions providers to protect. As more organizations switch to a virtual IT infrastructure to conserve space and money, the IT channel needs to step to the plate with a comprehensive virtual data protection strategy.
The Intronis Hyper-V backup solution is a native plugin that allows you to back up any number of Hyper-V VMs on a single host to the cloud, local vault, or both, using a single agent. You can store an unlimited number of historical versions of each VM with the same level of granularity you can expect from other backup types.
VMs are stored encrypted and compressed, and protected VMs are quiesced to guarantee a consistent backup. You can also customize automated backup scheduling and define long-term archiving rules.
Recovering protected VMs is simple and flexible. You can select any number of VMs to restore as well as any revision. When recovered, each VM is contained in its own folder in the chosen directory, and the files within each folder maintain the file structure established prior to backup.
Restoring the VM as files lets you recover your clients’ data the way you want. You can import the protected VM directly into Hyper-V by using that platform’s “Import” tool and selecting the desired VM folder. You can also attach the Hyper-V VHDs to an existing virtual machine, or mount a restored VHD file as a drive for simple file exploration and extraction. You can also choose to delete entire VMs or individual revisions if you choose.
Microsoft Exchange Plugin
Intronis Cloud Backup and Recovery gives you the power to back up your clients’ Microsoft Exchange 2000, Exchange 2003, Exchange 2007, Exchange 2010, and Exchange 2013 databases as well as Microsoft SQL Server databases. With Exchange, you can perform both full and incremental backups and with SQL, you can run full and differential backups. Plus, you can customize your backup schedule.
Microsoft Exchange and SQL plugins are free with any Business pricing plan, and are the perfect backup solution for companies with 200MB, or even 20GB databases.
Microsoft SQL Server Plugin
With the Intronis SQL Server Plugin, your clients’ server will never experience any downtime during a backup. The plugin runs seamlessly in the background as a service, never interrupting or shutting down the SQL databases. It takes minutes to configure the SQL plugin and once completed, backups will run automatically. You can even run multiple SQL backups per day without interrupting your clients’ normal workflow.
See detailed Technical Specifications on our website for more information.
With Intronis Cloud Backup and Recovery, you can store an unlimited number of versions of the same file (by default, it stores the last 10 versions of each file). So, if you have certain files or databases that are updated every day or every week, you can always go back to a previous version if you need to. Go back to yesterday. Go back to last year. Plus, you never again have to worry about accidentally deleting the information in a file or overwriting a file by mistake.
Of course, you probably won’t want to keep unlimited versions of all of your files because this would use up a lot of storage space. That is why Intronis offers a powerful revision rule wizard that lets you manage how old versions of files are stored. You can set the number of revisions for each file, folder, program, or wildcard. So now you can keep an unlimited number of copies of your clients’ contact database, while only keeping a few copies of their Outlook PST file.
Logs and Reports
How do you know your backups actually worked? The Intronis Cloud Backup and Recovery logs and reports show you what was backed up and when. With detailed statistics and information about each file that is backed up or restored, you never have to wonder if your backups really worked. Did a specific file get backed up? Just check the log.
View Information Online
Let’s say you are traveling and want to check to make sure that your backups are occurring. You can log in to your account from the Intronis website and view details about your recent backups as well as your storage usage.
Receive email notifications
If you want even more assurance that your backups are functioning, you have the option of receiving automatic email notifications following every successful backup. You can turn this option on and off whenever you want from either the software or by managing your account on this website.
Intronis MSP Solutions by Barracuda include data protection solutions for businesses, delivered through the IT channel. The Intronis ECHOplatform enables IT service providers to centrally deploy and manage a broad portfolio of services — including automated protection for file and system state data, application environments, and physical and virtual server environments — through a rebrandable console that integrates with major RMM and PSA tools. With Intronis MSP Solutions by Barracuda’s fixed-fee pricing offering, managed service providers can simplify their pricing strategy and account management. Intronis was acquired in October 2015 by Barracuda. To learn more about Intronis MSP Solutions by Barracuda, follow the channel-friendly cloud backup and recovery innovator on Twitter and LinkedIn, and read the Intronis Cloud Backup and Recovery Blog.