Continuum RMM Integration
Unified Backup Monitoring
Businesses can’t afford technology interruptions. As an IT managed services provider, you need tools that help you monitor and manage your clients’ IT environment.
By integrating with Continuum a leading channel-exclusive remote monitoring and management (RMM) solution Intronis ECHOplatform makes it easier than ever for MSPs to monitor their clients’ backups from the same place where they manage other IT tools.
With the Intronis-Continuum integration, it’s easier than ever to keep an eye on the data you protect for your clients. The “Backup Status” window on the main Continuum dashboard monitors every Intronis backup across all of your accounts and allows you to respond quickly.
Automation is one of the biggest benefits of RMM software. The Intronis-Continuum integration offers automatic ticket creation for backup issues as they crop up, so that customers don’t have to wait for an administrator to notice an issue before corrective actions can be taken.
An Intronis-specific dashboard offers views into your specific backup Accounts on the Continuum “Quick Access” tab under “Backups.” Sort based on specific Account names to see how a certain account is doing. Sort by Backup Status to quickly see if a number of Accounts are having their data backed up reliably or if there are any issues to address.