Intronis Customer Support

Customer service matters. At Intronis, we are eager to help you in any way we can. Our team of highly trained Backup and Recovery Consultants are dedicated to providing the best customer experience possible. We value your name and reputation as highly as we value our own. Gung-Ho Client Service is our attitude toward your business.

We are accessible via phone, chat, and email, providing the fastest response times in the industry.
We don't just listen to your requests; we strive to fully understand your needs before taking action.
We don't avoid your toughest questions; we solve them.
We actively communicate and follow up until you are completely satisfied.
We follow through on our commitments.
We strive to instill peace of mind with every interaction you have with our staff.

Want some examples of Gung-Ho Client Service:

"Intronis has become a true PARTNER of High Tech Innovations, LLC, through and through. It's a win-win relationship all-around."

Jeffrey Weiss, President

High Tech Innovations, LLC

"Having our business robbed was a shock to say the least. Intronis restored all our data - we did not lose a single bit of work. We were able to quickly restore our customer information and resume operations without disruptions. Without Intronis, I don't know what would have happened to our business."

Doug Merkel, President

Prinova Company

"I just want to take a moment to say how much I appreciate the communication we've had so far. I tell you have worked very hard to accommodate our needs in this partnership endeavor to help non-profits in our area to save some money while protecting their data. Also, we've been very impressed with your support team. The fact they sent us a notice that three of our files were not backing up because of long file names was just amazing to us. We have not encountered that before. We've tried other backup solutions and were not as impressed as we are with Intronis."

Lisa Engleberg, Network & Database Administrator

Center for Nonprofit Excellence

"I've been able to generate an additional $6,000 per month as a result of the partner program. This has been great for my business and I expect it to grow even further as more and more of my customers are realizing the benefits of cloud backup and the Intronis solutions."

Dan Edwards, President

Pact-One Solutions

"By allowing us to use our own branding, we are able to offer a total solution that is seamless to our customers. Not only is the product second to none, but the customer service team and entire Intronis staff has been outstanding with technical training and sales support. We look forward to a long and successful partnership with Intronis."

Chris Meacham, President

Now IT Works

"Since finding Intronis, I have refused to talk to any other remote storage vendors regardless of their pricing simply because great service is worth its weight in gold to my business."